One Tagline. Nearly 20 Service Lines. Eleven Years.

In 2015, I developed a brand campaign for a federally qualified health center in Greater Los Angeles built around a single insight: care carries two meanings simultaneously — healthcare services and genuine human concern. For a primary medical home, both were equally...

What Actually Makes a Campaign Work

Most marketing campaigns don’t fail because of bad creative.They fail because they’re not built around how people actually receive information—and act on it. I’ve seen this over and over in healthcare and community-based organizations. Good intentions, strong...

Integrated Marketing Plan Checklist 2025

Welcome to 2025! It’s been a few years since my last checklist for an integrated marketing campaign, so now seems like a great time to share a new and improved version of it, tailored for broader nonprofit use beyond clinical settings. Here, my focus remains on...